Widerrufsrecht
Return & Refund Policy
We want our customers to be satisfied with their purchases. If you are not satisfied with an item you received, please contact us to discuss the available return or refund options.
Return Window
Return requests should normally be submitted within 30 days of the date your order is delivered.
Returned products should be in unused and original condition, with all included parts and accessories where applicable.
Return Authorization
Before returning a product, please contact our support team at:
Please include your order number, the item involved, and the reason for the return. Do not send products back before receiving return instructions from us.
Refund Process
After a returned item arrives, we may inspect it to determine whether it qualifies for a refund.
Once approved, the refund will be issued to the payment method originally used for the purchase. Processing time may vary depending on your payment provider or bank.
Faulty, Damaged, or Incorrect Items
If an item arrives damaged, defective, or different from the item ordered, please contact us promptly. We may ask you to provide photographs or other details so that we can review the issue.
Return Shipping
For returns unrelated to product defects or fulfillment errors, the customer may be responsible for applicable return shipping costs.
Contact Email: jakeetuclaseperra@gmail.com